Forums The Vibe Chat Royal Mail – Helpless twats

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  • #1037716
    Sound-Guy
    Participant

      So my little sister, who is in her last year at school, is waitin for her school report to show me old dear the score. it arrives this morning with the bottom half of the envolope RIPPED OFF and the fuckin pages missin. Goes down the sortin office only to be “the manager aint in n the report is PROBABLY FLOATIN ABOUT SOMEWHERE”.

      It aint the fact that the report is missin, its that the twats at royal mail ent got a clue wots goin on and got the cheek to open our mail before deliverin it. Sound dodgey to me.

      Someone happens to have told me that OPENING MAIL THAT IS NOT ADDRESSED TO YOU IS AGAINST THE LAW AND YOU MAY BE PROSICUTED?

      Any one had any thing like this happen to them??

      Discuss please!

      #1072244
      General Lighting
      Moderator
        Sound-Guy wrote:
        So my little sister, who is in her last year at school, is waitin for her school report to show me old dear the score.
        it arrives this morning with the bottom half of the envolope RIPPED OFF and the fuckin pages missin.
        Goes down the sortin office only to be “the manager aint in n the report is PROBABLY FLOATIN ABOUT SOMEWHERE”.

        It aint the fact that the report is missin, its that the twats at royal mail ent got a clue wots goin on and got the cheek to open our mail before deliverin it. Sound dodgey to me.

        Someone happens to have told me that OPENING MAIL THAT IS NOT ADDRESSED TO YOU IS AGAINST THE LAW AND YOU MAY BE PROSICUTED?

        Any one had any thing like this happen to them??

        Discuss please!

        unfortunately the royal mail can be rubbish unless you use guaranteed delivery services (the ones you have to sign for). You can claim for damages but there are forms to fill in and they take a long time doing anything unless you have paid for the premium service.

        Even then they are slow on updating their tracker compared to courier companies and their call centre staff always sound annoyed when you chase/query anything. (I had a router delivered recently from BT and compared to BT’s (surprisingly good) customer serviced the royal mail handling of the delivery was abysmal.

        They even try and use some voice recognition robot software to deter you from speaking to a human (make animal noises at it and then you get put through to a real person).

        OTOH its probably stupidity and a lack of customer care rather than malice. Who would want to nick a high school report?

        In most royal mail places there is a big conveyor belt/scanner thing called a CFC which scans and part sorts the envelopes. It is sometimes prone to jamming and shredding the mail which is what may have happened here.

        checked royal mails website and there is only a half-hearted “apology” which basically admits these machines trash the mail sometimes (they are used worldwide so I guess other countries have the same problems). You have to hand in the entire envelope and the report for them to do an investigation (max compensation is £32.00 though).

        unfortunately there is a culture within royal mail of fobbing people off and not dealing with problems (although there is increasing competition). There is another thread on here where some of our users who are DJs report delayed or lost deliveries of records…

        The best you could do is get your mum and sister to tell the headteacher or the admin office of your school; they have more clout with Royal Mail because they can threaten to switch their business to a competitor (just think how many letters a school must send out)

        #1072250
        Sound-Guy
        Participant

          Still, Why would the prick just post it??? rather than knock on the door, apoligize on behalf of royal mial n get it looked into? cunts ave got no respect!

          They ought to change the name coz theres nothin royal about it.
          There lucky it ent sum important documents or i would be kickin up a stink, HARD.

          #1072248
          alex J
          Participant

            c’mon man, your sister blatantly had a bad report, snuck down and ripped it open.

            edit: she got you soooo good 😀 😀

            #1072251
            Sound-Guy
            Participant
              alex J wrote:
              c’mon man, your sister blatantly had a bad report, snuck down and ripped it open.

              LOL the sly little bitch if she did

              #1072249
              alex J
              Participant
                Sound-Guy wrote:
                LOL the sly little bitch if she did

                😀

                the skill she has shown in pulling this off far outweighs the negative of the bad report.

                she’ll be a lawyer in a couple of yrs

                edit: i feel guilty about turning her in 😀 😀

                #1072245
                General Lighting
                Moderator
                  Sound-Guy wrote:
                  LOL the sly little bitch if she did

                  did wonder that myself (an obvious way of dealing with a bad report) but assumed that was the reason why the school posted them in the first place, (when I was in school you got handed your report to take home and if it was a bad one it often “fell out of your schoolbag” on the way home 😉 )

                  would have thought that the pages would be numbered as well and your parents would have suspected this initially…. all your parents would have to do is contact the school and obtain the missing pages..

                  she’d also have to forge the header page saying “this report contains (n) pages” (those were around even in my day) and hope that mum/dad forgot how many subjects she was actually studying.

                  #1072246
                  raverbaby
                  Participant

                    God i was that would happen to me, if they lost my report that would save me alot of grief, although my tutors threatening to revoke my exam certificates because i havnt got round to writing a paragraph about how i think i have done this year, just so it can go in my shitty report.

                    #1072243
                    JE5
                    Participant

                      Sometimes they get ripped open in the main sorting machine, but what they should have done is put it in a special plastic bag they have that explains this is what has more than likely happened and if anything is missing to ring the helpline.

                      Or another possiblity is that it could have been delivered to the wrong address (easy to do when you have to get up for work at 4 in the morning) and the people have opened it without reading the address on the front, realised it wasn’t theirs and then cowardly dropping it through your letter box rather than tell you what happened but then all the stuff should be present.

                      #1072247
                      raverbaby
                      Participant

                        Yeh i got to agree with the royal mail being skatty asd hell, recently we have been getting post for some one that lives about 80 miles away, to be fair they live at the same number and name of the street but i mean come on this is really a bit of a piss take

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                      Forums The Vibe Chat Royal Mail – Helpless twats