- This topic has 17 replies, 11 voices, and was last updated June 11, 2007 at 6:41 pm by Southcaver.
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May 26, 2007 at 10:12 am #1041454
Hey there, just wondering if anyones tried to claim bank charges back on here, and how much success they’ve had.
May 26, 2007 at 11:18 am #1105774u onlky get one chance, i went over drawn then i got outta the 40 quid fine once, but the next time they got me again, ive now got a limited over draft on it
May 26, 2007 at 12:33 pm #1105766HATE MY BANK!!!!
Was supposed to get paid last night, first time in a year it hasn’t gone through on time. Three bills went out. Just £65 overdrawn, but I get a £105 fine !!! Fookin swines !!
Was in the process of Claiming, sent away for a list of all charges, but they still not got back to me yet. Think its too late now isn’t it, been a change in the law ??
May 26, 2007 at 1:41 pm #1105762titch wrote:HATE MY BANK!!!!Was supposed to get paid last night, first time in a year it hasn’t gone through on time. Three bills went out. Just £65 overdrawn, but I get a £105 fine !!! Fookin swines !!
Was in the process of Claiming, sent away for a list of all charges, but they still not got back to me yet. Think its too late now isn’t it, been a change in the law ??
there was a Court case that a customer lost with LTSB, but it has not set a legal precedent although of course the banks are trying to use it to dissuade people from claiming.
However if you are paid directly it also depends in this case on what time your employer presented their “payroll tape” (these days just an encrypted file usually transmitted over a secure IP connection) to BACS.
If they sent it in in late, (in which case all your colleagues would be a in a similar situation) or the data was corrupted for your own record (which is the fault of your payroll dept for not looking after their systems), the bank will argue that it is your employers fault you didn’t get paid on time.
if BACS suffered a system problem (this does happen and happened fairly recently) then they have an arrangement with the bank to get the charges refunded and/or your employers can complain to BACS for not delivering the service.
Most decent employers will reimburse you when this sort of problem occurs if its their fault… a hundred quid is far less than the cost of recruiting another employee….
May 26, 2007 at 6:10 pm #1105768I know someone who was charged around £1400 spread over a few years for overdrawn here, bounced check there ETC. Think he recieved over a £1000 out of court settlement!
May 29, 2007 at 11:59 am #1105776the bank’s got till the end off today to enter a defence aginst my claim otherwise i win by default. £2715 in charges i’ve paid over 6 years, the scamming bastards,
May 29, 2007 at 12:39 pm #1105769My friend who is USELESS with budgeting and was often found cashing cheques at the dogey shop down the road, allways overdrawn etc
has got a refund of her charges at £1400, was totalled at £1600 something but settled out of court.
She had to get her dad to help her fill in all the forms (and she is an intellegent 32 year old) and stuff as she felt quite lost but its deffo worth it !
May 29, 2007 at 12:39 pm #1105771I have taken Lloyds to court they have got 20 days to enter their defence against mine ..i am due £720
May 29, 2007 at 12:51 pm #1105763Tank Girl wrote:My friend who is USELESS with budgeting and was often found cashing cheques at the dogey shop down the road, allways overdrawn etchas got a refund of her charges at £1400, was totalled at £1600 something but settled out of court.
She had to get her dad to help her fill in all the forms (and she is an intellegent 32 year old) and stuff as she felt quite lost but its deffo worth it !
I think the charges are often excessive but there is also big problem with this country’s banks giving out easy credit
For instance I am authorised a credit limit of £25,000+ unsecured debt alone and that was before I got a mortgage. I don’t even use some of my credit cards because of this as these days I am frightened by the implications of being allowed to get into that much debts..
Whilst I am supposedly a “high earning professional” for my area, I still can only just afford my lifestyle – there’s no way I could afford to run a car for instance without getting into extra debt, and I’ve given up on any plans for foreign travel or big festivals for the next 2-3 years..
at least I had my fun in my 20s, but it must be harder for the younger people when life is still expensive but jobs pay less and are harder to get (the dot-com/IT boom is long gone due to outsourcing and ruthless competition)
its gonna hurt though when people realise what is happening, as stuff like free banking will disappear, credit card limites will be more strictly enforced and then you will get a bear market on the stock exchange when consumer spending falls..
May 29, 2007 at 1:26 pm #1105773Well Lloyds have won another case!!
http://news.bbc.co.uk/1/hi/business/6692559.stm
BBC News wrote:Lloyds TSB has won a second county court case against a customer trying to reclaim overdraft charges.A case was dismissed by a judge at Lancaster county court on 11 May, four days before a ruling in Birmingham against a claim from Kevin Berwick. A builder from Lancaster, Julian Rudd, had tried to recoup £3,000 in overdraft charges and interest.
Lloyds TSB did not turn up to argue its case, but the judge decided Mr Rudd had failed to state an adequate claim. Judge Forrester, who heard the case, said: “It is ordered that the particulars of claim are struck out as disclosing no reasonable grounds for bringing the claim set out as a coherent set of facts, which if true, disclose a legally recognisable claim against the defendant.”
Mr Rudd, who did not attend the hearing either, said afterwards that he thought his paperwork might have been inadequate.
“I have a feeling that if we had reworded it, we might have had a shout,” he said. Marc Gander of the Consumer Action Group said: “These cases show that people have to be more careful about their preparation.”‘Fed up’
Despite these victories for Lloyds TSB, some courts around the country are becoming more annoyed at the standard bank tactic of failing to turn up in court to defend a claim, even though a written defence has been submitted.It has come to light that a district judge at Rhyl county court in Denbighshire has written to Lloyds TSB telling it to submit, by 5 June, a list of all the cases it has taken to trial and all the ones it has settled. The order of Judge Thomas says that if it fails to do this, “the court… is considering striking out the defence as an abuse of process on the basis that the defendant has settled all previous claims of this nature.”
At Worcester county court, a judge recently told one bank charges claimant, David Huckerby, in whose favour he had just ruled, that this was the 50th time that a bank – also Lloyds TSB – had failed to turn up before him and he was now getting “thoroughly fed up”. These are the latest among a growing number of judicial criticisms.
In recent months, similar comments have been made by judges in Lincoln, Leeds, Bristol and even the Mercantile Court in London, a branch of the High Court. There, Judge Mackie openly accused some banks of behaving unreasonably, by procrastinating when customers tried to sue them for the return of overdraft charges.
Giving in?
Even though Lloyds TSB is, so far, the only bank to win such a case in any court, it is still continuing to settle cases against it. The campaigning website Moneysavingexpert records 24 separate examples of the bank agreeing to demands for refunds. All have come since 15 May, when news of the Birmingham judgement was revealed exclusively by the BBC News website.
A Lloyds TSB spokeswoman told the BBC on Tuesday: “We do settle some cases, because we don’t like to see our customers in court.”
Moneysavingexpert also records four cases in which the Clydesdale/Yorkshire bank has settled claims out of court since 15 May, even though it is telling claimants that from now on, it will rely on the Birmingham judgement in its own defence.
However, a spokesman for that bank refused to say whether or not it would now instruct its solicitors to turn up in court to argue its case in front of a judge, or merely continue to rely on a written defence, in the hope that this would be persuasive.May 29, 2007 at 1:30 pm #1105772Knowing my luck will be the third case Lloyds win ..should done it 6 months ago
😥
May 29, 2007 at 2:19 pm #1105765http://www.consumeractiongroup.com
Sign up to there if you havent done so already. And if youre thinking of making a claim… GO FOR IT!!!!
its well easy. ignore that success that lloyds tsb had, dont be put off by it 1 bit.
i remember when tsb used to be the bank that liked to say yes, but now their computers say no!
May 29, 2007 at 9:26 pm #1105777Also try http://www.moneysavingexpert.com its got a step by step guide and templates for the letters you need to send. Good luck!
May 30, 2007 at 3:31 pm #1105770General Lighting wrote:I think the charges are often excessive but there is also big problem with this country’s banks giving out easy creditFor instance I am authorised a credit limit of £25,000+ unsecured debt alone and that was before I got a mortgage. I don’t even use some of my credit cards because of this as these days I am frightened by the implications of being allowed to get into that much debts..
Whilst I am supposedly a “high earning professional” for my area, I still can only just afford my lifestyle – there’s no way I could afford to run a car for instance without getting into extra debt, and I’ve given up on any plans for foreign travel or big festivals for the next 2-3 years..
at least I had my fun in my 20s, but it must be harder for the younger people when life is still expensive but jobs pay less and are harder to get (the dot-com/IT boom is long gone due to outsourcing and ruthless competition)
its gonna hurt though when people realise what is happening, as stuff like free banking will disappear, credit card limites will be more strictly enforced and then you will get a bear market on the stock exchange when consumer spending falls..
I deffo agree with you there,
it is frightening the ease in which they are ‘happy’ to lend out money whether one can pay it back or not,
I dont, never have and never will a credit card – I personally live by – if I cant afford it I dont get it – that is appart from my mortgage which I guess is still a loan! 😉
Several of my friends who are earning atleast twice that I do are always skint as they are just paying off the interest of their debts!
I guess I am lucky as I dont have the added pressure of children wanting things / a ‘high brow’ lifestyle or designer tastes etcMay 31, 2007 at 1:27 pm #1105761They have taken just over £400 off me in the last couple of years and i’m on income support. I have a £250 overdraft that almost always at it’s limit, loads of time they have charged me for going over by a few pence the bastards, not only that but more than once they have taken two or three charges out at once, usually when i’m up to my limit so they charge me again! it’s fucking insane!!
May 31, 2007 at 4:12 pm #1105767Rang my bank today and they were decent for once. Refunded the last four charges they have given me this month. (Probably because there’s a note on my file about the letter I sent asking for a list of all recent charges though.)
Still going to try get the other thousand or so they owe me !!
May 31, 2007 at 4:34 pm #1105764titch wrote:Rang my bank today and they were decent for once. Refunded the last four charges they have given me this month. (Probably because there’s a note on my file about the letter I sent asking for a list of all recent charges though.)good stuff, but given they only refunded the charges incurred due to the “late” salary sounds more like they don’t want to admit that someone has fucked up somewhere along the line with your salary transaction..
Did you get a chance to speak to your employers accounts department?
its worth telling them as if they didn’t send the payroll tape through late they might have had other staff blaming them for something which was essentially the banks fault, and they too can add to the level of complaints against the bank..
June 11, 2007 at 6:41 pm #1105775am gonna do this reclaim thing, they charged me for going overdrawn couple of mnths ago then they reversed charges..then wouldnt reverse another charge few weeks later..:you_crazy
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